Privacy Policy

Rivet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction billing automation platform (the "Service").

1. Information We Collect

We collect information you provide directly to us, including:

Account Information: Name, email address, phone number, company name, and password when you create an account
Business Information: Company name, trade type, number of employees, and QuickBooks/Xero connection data
Financial Documents: AIA forms, invoices, bills, and other construction accounting documents you upload
Payment Information: Billing address and payment method details (processed securely through Stripe)

2. How We Use Your Information

We use the information we collect to:

Process AIA forms, invoices, and other construction documents
Track retainage and progress billing across your projects
Sync data with QuickBooks Online or Xero
Improve our AI/OCR accuracy using anonymized data
Provide customer support and respond to inquiries
Send service-related notifications

3. Data Security

We implement industry-standard security measures:

Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Controls: Role-based access control (RBAC)
Authentication: OAuth 2.0 for third-party integrations
Infrastructure: SOC 2 compliant data centers

4. Your Rights

You have the right to:

Access a copy of your personal information
Update or correct inaccurate information
Request deletion of your personal information
Export your data in a machine-readable format

5. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@tryrivet.com